Frequently Asked Questions
What treatments do you offer?
We offer a comprehensive range of aesthetic treatments including Anti-Wrinkle Injections, Dermal Fillers, Advanced Aesthetic Treatments like Plasma Pen and PDO Threads, Advanced Botox Procedures, Skin Boosters, Vitamins, IV Vitamin Drips, and a variety of facial treatments. Please visit our service page or contact us for more details.
How can I book an appointment?
Appointments can be booked through our integrated online system on the 'Book Now' page of our website. You can also contact us directly via WhatsApp or email for booking assistance.
What should I do before my treatment?
We recommend avoiding alcohol, NSAIDs, and blood thinners for at least 24 hours before any procedure to minimise bruising. Please consult with us during your preliminary assessment for specific pre-treatment instructions tailored to your selected treatment.
Are your treatments safe?
Safety is our top priority. All treatments are performed by qualified professionals using the highest standard of products and equipment. We adhere strictly to health and hygiene protocols to ensure your safety and the best possible outcomes.
Do you offer consultations?
Yes, we offer comprehensive consultations to discuss your concerns, evaluate your needs, and recommend the best treatments to achieve your desired results. Consultations can be scheduled just like a regular appointment.
What is your cancellation policy?
We require at least 24 hours notice to cancel or reschedule an appointment. Please contact us as soon as possible if you need to change your booking to avoid any cancellation fees.
Do you provide aftercare advice?
Yes, aftercare is an essential part of our services. We provide detailed aftercare instructions after each treatment to help you achieve the best results and minimize any potential side effects.
How long do treatment results last?
The duration of treatment results can vary based on the type of treatment, the individual’s skin type, lifestyle, and age. During your consultation, we will provide you with an estimated duration for the results of your specific treatment.
Do you offer treatments for men?
Absolutely! All our treatments are suitable for both men and women. We customize our treatments to suit the specific aesthetic and health needs of each client, regardless of gender.
How do I prepare for a facial?
For facials, please arrive with a clean face without makeup. We recommend avoiding the use of any harsh skincare products or treatments such as exfoliants or retinol a few days before your appointment.
Can I purchase gift vouchers?
Yes, gift vouchers are available and make a wonderful gift for friends and family. Please contact us or visit our clinic to purchase.
Where are you located?
Our clinic is located at Upstairs @ The Warehouse, Molineux Court, Billericay, Essex, CM12 0BT. Free parking is available for our clients.