Terms and Conditions of Service

1. Introduction

Welcome to The Aesthetic Rooms. These Terms and Conditions govern your use of our website and our aesthetic services. By booking any service with us, you agree to be bound by these terms and conditions.

2. Services

We offer various aesthetic treatments as detailed on our Services page. Each treatment is subject to specific terms, which will be provided to you at the time of your consultation.

3. Booking and Cancellations

Bookings can be made online through our website, by phone, or via email.

We require a 24-hour notice to cancel or reschedule an appointment. Cancellations made less than 24 hours before the appointment will incur a cancellation fee as detailed in your booking confirmation.

4. Payments and Refunds

Full payment is required at the time of service unless otherwise specified.

Payments can be made via credit card, debit card, or other payment methods specified on our website.

Refunds for services are not typically offered. However, if you are dissatisfied with any service you receive, please contact us within 48 hours to discuss your concerns.

5. Client Responsibilities

You must disclose all relevant health information and allergies during your consultation to ensure your safety.

Follow all pre-treatment and post-treatment care instructions provided by our staff to ensure the best results.

6. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy on our website, which outlines how we collect, use, and protect your information.

7. Intellectual Property

The content on our website, including text, graphics, logos, and images, is our property and protected by copyright and other intellectual property laws.

8. Limitation of Liability

Our clinic will not be liable for any injuries, damages, or losses resulting from your failure to comply with our advice or recommendations.

We do not provide warranties for the effectiveness of treatment results as these can vary widely based on individual circumstances.

9. Complaints and Disputes

Any complaints should be made to us directly through our contact methods listed on our website.

We aim to resolve disputes amicably and efficiently. If you are not satisfied with the resolution, you may seek further recourse as per applicable laws.

10. Changes to Terms and Conditions

We reserve the right to change these terms and conditions at any time. The most current version will always be posted on our website.

11. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Email: HANNAH@THEAESTHETICROOMS.UK

Phone: 07753858312

Address: Upstairs @ The Warehouse, Molineux Court, Billericay, Essex, CM12 0BT